Terms & Conditions
Last updated: September 06, 2024
Welcome to studio PLATT. These Terms and Conditions (“Terms”) govern the use of our website and the purchase of products from studio PLATT. By accessing or using our website, and/or purchasing a product, you agree to be bound by these Terms. Please read them carefully before placing an order.
1. General Information
Company Name: studio PLATT
Registered Address: Mathenesserlaan 321 B, Rotterdam, 3021 HL, NL
VAT Number (if applicable): NL004070443B76
Email Address: info@studioplatt.com
Phone: +32 472680906
These Terms apply to all users of the site, including browsers, customers, and merchants.
2. Intellectual Property Rights
All content on this website, including but not limited to product designs, images, logos, graphics, text, and illustrations, are the exclusive property of studio PLATT and protected by copyright, trademark, and design rights under European and international intellectual property laws.
- You may not copy, reproduce, distribute, or use any of our designs, images, or products for any commercial purpose without our explicit written consent.
- Any unauthorized use of our intellectual property will be considered a breach of these Terms and may result in legal action.
By purchasing our products, you do not acquire any rights to our designs, trademarks, or other intellectual property beyond the personal use of the purchased product.
3. Products and Orders
a. Product Descriptions:
We strive to display and describe our products as accurately as possible. However, minor variations in color, texture, or finish may occur due to the nature of handcrafted or small-batch production. We cannot guarantee that your device’s display accurately reflects the true appearance of the product.
b. Availability:
All orders are subject to availability. If an item is out of stock, we will notify you and either offer a replacement product or issue a refund.
c. Pricing:
Prices are listed in Euros and include VAT, where applicable. Shipping costs are additional and will be displayed during checkout. We reserve the right to change prices at any time without notice, but price changes will not affect orders already confirmed.
d. Order Acceptance:
We reserve the right to refuse any order for any reason, including suspected fraud or unauthorized transactions. Your order is confirmed when we send you a confirmation email.
4. Payment and Security
We accept payments via iDeal, Bancontant, VISA, Mastercard & American Express. All payments are securely processed using third-party payment gateways, and your payment information is not stored on our servers.
5. Shipping and Delivery
We offer shipping to the European Union, the United States & the UK. Estimated delivery times will be provided during checkout. While we aim to deliver your order within the estimated time, please note that delivery times are estimates and may vary due to factors beyond our control.
Customs and Import Taxes:
If you are purchasing from outside the European Union, you may be responsible for paying customs duties and import taxes. We are not liable for any customs delays or additional charges.
6. Returns and Refunds
Please refer to our Returns & Refunds policy for details on how to return or exchange items, your right of withdrawal, and conditions for receiving a refund.
7. Limitation of Liability
We are not liable for any direct or indirect damages arising from the use or inability to use our website or products. In no event shall our liability exceed the total price paid for the product in question.
a. Product Use:
Our products are designed for interior use only unless otherwise specified. We are not responsible for any damage caused by improper use, installation, or failure to follow instructions.
b. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.
8. Governing Law
These Terms and any separate agreements whereby we provide services or sell products to you shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law provisions. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts in the Netherlands].
9. Changes to Terms
We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically.
10. Contact Information
If you have any questions regarding these Terms, please contact us at: info@studioplatt.com