Privacy Policy
Last updated: 02 January 2025
At studio PLATT, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website or purchase products from us.
1. Data We Collect
When you place an order or contact us via our website, we collect the following personal information:
- Contact Information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment Information:
- Payment details (such as credit card information or other payment methods) are collected for processing your order.
- Please note that we do not store any payment information. Payment is processed securely via third-party payment providers.
We only collect the data that is necessary to fulfill your order, respond to your inquiries, and provide a seamless shopping experience.
2. How We Use Your Data
We use the personal data we collect to:
- Process and deliver your orders, including order confirmation, shipping updates, and resolving any issues related to your order.
- Communicate with you regarding your purchase or any inquiries.
- Comply with legal obligations, including tax and accounting requirements.
We do not use your data for marketing purposes without your explicit consent.
3. Data Sharing and Third Parties
We respect your privacy and will never sell, rent, or share your personal information with third parties for marketing purposes.
However, we may share your data with trusted third parties when necessary to complete your order, such as:
- Payment processors (for securely processing payments).
- Shipping carriers (for delivering your products to the provided address).
- Service providers who assist us in the operation of our website or business and are contractually bound to protect your data.
In all cases, third parties that process your data will comply with the requirements of the General Data Protection Regulation (GDPR).
4. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it. These include:
- Encryption: Any personal data transferred via our website is encrypted using industry-standard SSL technology.
- Secure Payment Processing: Payments are processed by third-party providers who use advanced encryption and security protocols.
However, no method of transmission over the Internet or electronic storage is 100% secure, so while we strive to protect your personal data, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, including complying with legal, tax, and accounting obligations.
- Order Information: Retained for 7 years to comply with legal and regulatory obligations.
- Contact Information: Retained only for as long as necessary to respond to your inquiries or provide customer support.
6. Your Rights Under GDPR
As a customer based in the European Union, you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct or update your personal information.
- Right to Erasure: You can request that we delete your personal data, subject to legal obligations that require us to retain certain data.
- Right to Restriction of Processing: You can request that we limit how your data is processed.
- Right to Data Portability: You can request a copy of your data in a machine-readable format.
- Right to Object: You can object to certain processing of your data, such as direct marketing (although we do not engage in this without consent).
To exercise any of these rights, please contact us at [email protected].
7. Cookies
We do not use cookies or any other tracking technologies on our website.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: [email protected]